Cancellation:
There will be no charge if you cancel your reservation 72 hours prior to the scheduled mission time. Cancellation between 1 and 72 hours before the scheduled mission time, a fee of 43,750 THB will be applied. Cancellation shorter than 1 hour before the scheduled mission time or no show, full amount as indicated in the agreed quotation will be charged.
Reschedule:
Reschedule is accepted without charge 24 hours prior to scheduled mission time. A fee of 17,500 THB will be applied if request for the reschedule is received between 30 minutes and 24 hours prior to the scheduled mission time. Rescheduled itinerary must be within 30 days from the original mission date. Amendable itinerary can only be confirmed subject to aircraft availability. No reschedule will be accepted shorter than 30 minuite prior to the scheduled mission time and it will be treated as cancellation.
Delay:
Delay of a total mission time, which is caused by waiting time, is allowed up to 15 minutes without penalty. Delay penalty of 2,625 THB/15 minutes will be applied when the delay exceeds the allowable time. Fraction of 15 minutes will be rounded up to 15 minutes. We would make our best effort to accommodate your delay beyond one hour which is subject to aircraft availability. Your maximum delay time will be advised prior to your mission.
